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Member Service Representative

Company: Educational and Governmental Employees FCU
Location: Mount Vernon
Posted on: November 23, 2022

Job Description:

Educational and Governmental Employees FCU is looking for a full time Member Service Representative to be a part of our team!

Duties and Responsibilities:

- Adhere to the Educational and Governmental Employees FCU high service standards, as communicated by the supervisor.

- Daily balancing of cash drawer and calculating the end-of-day totals

- Assist in balancing Automated Teller Machine (ATM), as needed

- Stay current with operational changes, regulations and required training.

- Process member mail

- Provide in-person and telephone general & specific service-related information concerning credit union services or policies

- Process SEG Payrolls

- Be knowledgeable in credit union products and services in order to identify and meet the needs of our members by cross selling

- Perform daily routine member transactions including but not limited to: deposits, withdrawals, loan payments, transfers, check cashing. Issue and/or sell money orders and cashier's checks.

- Open, close, and maintain accounts including: savings, checking, money market, certificates of deposit, and IRA's.

- Provide members with loan applications and any other forms necessary to transact business with the credit union.

- Position may require providing coverage to our other branch

- Other duties as assigned by supervisor.


- Previous banking/credit union experience preferred; minimum one year of customer service or cash handling experience

- High School Degree or equivalent;

- Strong computer skills

- Strong attention to detail and accuracy

- Strong interpersonal, multi-tasking, and organizational skills

Benefit Conditions:

* Waiting period may apply

* Only full-time employees eligible

Communication method(s) used:

* Email

* Phone

* In person

Work Remotely

* No

Job Type: Full-time

Pay: $15.00 - $18.00 per hour


* 401(k)

* 401(k) matching

* Dental insurance

* Health insurance

* Life insurance

* Paid time off

* Vision insurance


* Day shift

* Monday to Friday

Work Location: One location

Keywords: Educational and Governmental Employees FCU, Mount Vernon , Member Service Representative, Sales , Mount Vernon, New York

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