Service Lead
Company: Big Lots Stores Inc.
Location: Mount Vernon
Posted on: February 23, 2021
|
|
Job Description:
Primarily responsible for leading the service team including
cashiering, and recovery-related functions and is accountable for
customer service and operational front-end standards. Provides
leadership and clear direction to associates and actively
participates in the customer-facing and service aspects of the
store, including the support of front-end operations and programs
and customer carry outs. Serves as the primary Manager on Duty
(MOD) when present. When serving as MOD, leads and provides
direction to store associates performing all cashiering, customer
service, recovery, and furniture-related activities on the sales
floor. Works collaboratively with store leadership to accomplish
customer service and front-end operational goals and tasks to help
drive overall store performance. 1.Leads, supervises, and provides
work direction to the Service Team in the store related to all
cashiering, front-end and recovery functions. 2.Provides feedback
to store leadership regarding the team's performance. 3.Responsible
for activities related to the achievement of customer service
standards, front end operations and program compliance, training,
and day-to-day operational tasks, including recovery. 4.Serves as
the primary Manager on Duty when present including opening and
closing the store when scheduled. When serving in this role,
provides leadership and direction to floor associates and ensures
that store, merchandising, and customer service standards are
continuously met, including merchandise presentation, signage,
recovery, and cleanliness. Drives the customer experience and
ensures resolution of customer issues. 5.Responsible for the
maintenance, supervision, and compliance of the Hazardous Waste
program. 6.Utilizes company tools, reports, and feedback to
effectively analyze trends and collaborate with store leadership in
refining plans to accomplish store initiatives and achieve goals.
Qualifications 1.High School Diploma, GED, or equivalent work
experience required. Must be 18 years of age. 2.Minimum two years
retail management experience preferred. 3.Strong decision-making,
problem resolution, and interpersonal skills required. 4.Ability to
lift, carry, push, and pull a minimum of 50 pounds required.
Ability to unload freight, to move product on and off store
shelves, to walk, stand, bend, stoop, or kneel for long periods of
time, and to move freely throughout store on a continual basis
required. 5.Availability to work a variable schedule of up to 40
hours per week, including nights, weekends, and holidays required.
6.Basic English literacy, math, and PC skills required. We will
consider for employment all qualified applicants, including those
with criminal histories, in a manner consistent with the
requirements of applicable state and local laws.
Keywords: Big Lots Stores Inc., Mount Vernon , Service Lead, Other , Mount Vernon, New York
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsCustodian - White Plains Description: JOB TITLE: CUSTODIAN br br DEPARTMENT: HOUSING SERVICES br br FLSA: NON-EXEMPT br br LOCATION: White Plains br br SUMMARY: Performs all custodial related duties to maintain a safe and (more...) Company: Westhab, Inc. Location: White Plains Posted on: 03/1/2021 ICG Risk & Control - Strategic Risk MD Description: The Business Risk Sr Officer III is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Recognized subject matter expert (more...) Company: Citi Location: Hempstead Posted on: 03/1/2021 Mortgage Processor Description: RealREPP, a full service real estate recruiting firm, is partnering with an established and diverse Mortgage Company to add a Mortgage Processor to their growing and dynamic team. br br This Mortgage (more...) Company: RealREPP Location: White Plains Posted on: 03/1/2021 Babysitting Wanted - T E X T M E 2 3 4 2 6 1 4 8 5 7, Seeking Sitter Description: Posting: br I hope you are having a good day. I'm interviewing a mother's helper working in Hempstead, Company: Sitter Location: Hempstead Posted on: 03/1/2021 Asbestos Investigator Description: Location: US-NY-HicksvilleCategory: EnvironmentalOverviewRanked among the nation's top 10 Construction Managers by Engineering News-Record, The LiRo Group provides integrated construction, design, and (more...) Company: The LiRo Group Location: Hicksville Posted on: 03/1/2021 Senior Mortgage Loan Processor Description: At Percy, we're building new ways to help people like you find meaningful career opportunities at some of the best employers in the country. We're currently looking for experienced Mortgage Loan Processor (more...) Company: Percy Location: Hempstead Posted on: 03/1/2021 Field Tech Level 1/2 Description: Nesco Resource has an immediate need for a Level 1 - 2 Field Tech/ Desktop Support Analyst in White Plains, NY. The role is focused on Windows, Active Directory, Office 365 and SonicWall experience. IMMEDIATE (more...) Company: Nesco Resource Location: White Plains Posted on: 03/1/2021 Make up to $21/hour - Deliver with DoorDash Description: Your time. Your Goals. 10 What is DoorDash 10 Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...) Company: Doordash Location: Levittown Posted on: 03/1/2021 Private Investigator - Part Time Description: SUMMARY: Conduct various types of investigations and covert surveillance with an emphasis on insurance fraud and insurance claims defense. DUTIES AND RESPONSIBILITIES: Investigates Insurance Claims. Develops (more...) Company: Meridian Investigative Group, Inc. Location: Levittown Posted on: 03/1/2021 Pipeline Coordinator Description: JOB SUMMARYThe Pipeline Coordinator is primarily responsible for the entering and maintenance of data regarding loan submissions, quotes, and applications into an LMS database and the communication of (more...) Company: New York Community Bancorp, Inc. Location: Hicksville Posted on: 03/1/2021 |