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Customer Service Associate

Company: Fred M Schildwachter and sons
Location: Mount Vernon
Posted on: May 16, 2022

Job Description:

Job Description We are looking to expand our team Responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Ensure customer satisfaction and provide professional customer support. Requirements High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers, Microsoft experience. Experience working with customer support. Bilingual English/Spanish.

Keywords: Fred M Schildwachter and sons, Mount Vernon , Customer Service Associate, Hospitality & Tourism , Mount Vernon, New York

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