Hospice Director of Admissions (RN)- Delaware
Company: Vitas Healthcare
Location: Newark
Posted on: June 8, 2026
Job Description:
Job Description
A program senior leadership role responsible for the Admissions
Department s leadership, strategy, customers, analysis and
knowledge management, workforce, operations and results.
Serves as an Admissions standard, policies, procedures, and
industry subject-matter expert and resource.
Position structure
- Reports to and managed by the Program s GM
Leadership
- Develop nurse, liaison, program scheduler, and other admissions
staff leadership skills through utilization of Admissions Training,
coaching, mentoring, and modeling in remote and face-to-face
interactions on weekly, daily, monthly, quarterly, and annual
basis, and as-needed
- Collaborate with National, Division, Region, and Program
leadership to successfully improve program performance, quality,
and growth
- Responsible for program s successful rollout and sustainability
of national, divisional, and regional initiatives within their
program
- Lead by example through field coaching, account development,
and community activities
- Created a positive culture of growth and development
Strategy
- Ensure Admissions Department has active and an actionable
strategic plan documented in the system
- Ensure program Admission Department actively collaborates with
other program departments in development of strategies to ensure
alignment
Customer Service
- Develop a customer-service oriented Admissions Department by
identifying and responding to the customer s needs and wants by
recognizing the customer is the center of VITAS business
- Review and provide guidance on program-related customer
complaints.
- Support and develop quality improvement initiatives based on
internal and external survey results and time in field
MAKM (Measurement, Analysis, and Knowledge
Management)
- Admissions-focused process improvement project management for
the program
- Admissions Performance KPI (Can change based on national
direction):
-
- Length of Intake/Same Day Admit
- Speed to Referral/Appointment
- Training Completion/Competency
- Program Scheduler Performance/Quality
- Exceed operating budget targets
Workforce
- Program oversight and ensured adherence to standards and
performance in the areas of:
- Training: Field Coaching, manage completion of required and ad
hoc trainings, analyze need based on utilization of data tools,
complete ongoing professional development, and is capable of group
presentations (internal and external)
- Staffing: Demand-based scheduling, productivity management,
account development during working hours, and schedule
creation
- Recruitment: Monitor and manage initiatives, regular evaluation
of FTE efficiently and with efficacy, ensure timely posting and
hiring
- Retention: develop, implement, and monitor retention
initiatives, provide ongoing staff support, provided regular
feedback through field coaching as part of required time in field,
and implement company retention activities per standard
Operations
- Compliance with AM required duties as here and within training
materials
- Audits: Daily, weekly, monthly, quarterly and annual
- Monthly program, region, division and national meetings
- Budget and operation expense and performance management
Results
- Support a collaborative approach in achieving program, region,
division and national Admissions related goals, KPIs and
metrics.
Experience:
- 5+ years nursing preferred
- 3+ years in a leadership/management role preferred
- Hospice admissions experience preferred
- Ability to work on various assignments simultaneously
- Knowledge of industry policies and practices
- Ability to motivate and develop others
- Ability to communicate tactfully, both verbally and in writing,
with program leadership, patients, families, managers, coworkers,
and vendors to resolve problems and negotiate resolutions
- Proficient with technology with ability to adapt to new
products and comfortable learning new technologies (i.e. Excel, MS
Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.)
- Demonstrates experiences of developing strategies and solutions
to improve Admissions performance
- Ability to assimilate and analyze large amount of
data/information to uncover business, quality and training needs
within a data set
EDUCATION
- Requires completion of accredited Nurse Practitioner
program.
- State licensure is also required.
Certification & Licensure:
Physical Requirements:
- Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
Benefits Include
- Competitive compensation ($100,000-$120,000 base plus
bonus)
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending
accounts
- Life insurance
- 401(k) plan with numerous investment options and generous
company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
Keywords: Vitas Healthcare, Mount Vernon , Hospice Director of Admissions (RN)- Delaware, Healthcare , Newark, New York
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