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Company: Change Healthcare
Location: Mount Vernon
Posted on: February 18, 2021

Job Description:

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.-If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare.Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.-Empower Your Future. Make a Difference.Imaging Consultant/PACS Admin-onsite at NYC Area HospitalsThis role will serve as the primary support PACS resource for all radiology support incidents and escalations. It will maintain daily and frequent communications with key radiology operations and IT leadership. -Also responsible for serving as the primary subject matter expert, and lead for all radiology related projects. The role will maintain primary ownership and oversight for data integrity across all radiology- based platforms.-What will be my duties and responsibilities in this job?

  • Serve as a liaison and provide necessary assistance with applicable 3rd party vendors
  • Collaborate effectively with clinical staff (technologists, administrative, & management) to support and optimize clinical and patient workflows
  • Collaborate with IT leadership to manage the installation, maintenance & repair of all radiology/cardiology software across the organization
  • Serve as the principal trainer(s) of radiology related software and workflows, providing ongoing education to staff where applicable to maximize efficiency and productivity
  • Serve as the primary technical, support and maintenance owner of PACS, ensuring cardiology templates are continuously to clinician satisfaction.
  • Responsible for daily support activities, including, but not limited to, exam merging, order correction, image transfers, and any other related activity
  • Identify hardware, network, and architecture issues that may impact operations and ensure timely and accurate communications to relevant parties
  • Application support: Coordinate and collaborate with external vendors, Radiology, Cardiology, and other ancillary department personnel as well as internal technology and application staff as needed to facilitate installation and mitigate issues
  • Responsible for the manual management of PACS hardware where necessary
  • Attend Customer's department, program, and project meetings where the Resource's active participation is essential to the meeting.-
  • Provide daily oversight and management of imaging system enhancement projects
  • Provide white-glove technical support physicians who require IT assistance
  • Manage and coordinate all PACS staff training - ensure all users have exceptional proficiency
  • Prioritize and resolve issues identified as barriers to efficient clinical workings
  • Utilize customer provided ticketing system to log, monitor, communicate all issues and requests, and resolve tickets timely and in accordance with clients SLAs.
  • Serve as the primary support liaison to clients referring physician community and provide tactical support as required
  • Serve as the primary owner and support resource for all relevant systems utilized within a radiology clinical department (PACS, RIS, Powerscribe, along with all 3rd party radiology/cardiology applications)What are the requirements needed for this position?
    • In-depth knowledge of Radiologist/Cardiologist and Rad/Card tech workflow
    • Working knowledge with radiology workstations (multiple monitors, Microsoft Windows, dictation mics, etc.)
    • Knowledge of PACS/RIS workflow
    • Knowledge of technology integration with a PACS system and radiology/cardiology modalities
    • Knowledge of DICOM and DICOM routers
    • Working knowledge of IT storage, networking, and computer conceptsWhat other skills/experience would be helpful to have?
      • Four years-experience in the areas of PACS and RIS support and implementation is preferred (minimum of two years required)
      • Two-year degree with PACS certification or a bachelor's degree in a related field is preferred
      • Ability to analyze and troubleshoot PACS application specific issues and articulate outcomes
      • Ability to communicate effectively and efficiently with internal and external customers
      • Demonstrate logical problem solving and issue resolution while considering end-users needs
      • Effective communication skills - oral, written, and presentation
      • Able to interact effectively with physicians, clinical staff, management, and vendor
      • Detail orientedWhat are the working conditions and physical requirements of this job? General office demandsJoin our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!-Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,- national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at .If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.Click here -to view our pay transparency nondiscrimination policy.Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Keywords: Change Healthcare, Mount Vernon , Imaging Consultant-PACS Administrator -REQUIRES ONSITE AT NYC AREA HOSPITALS, Healthcare , Mount Vernon, New York

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