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Aftercare Case Manager

Company: Sanctuary For Families Inc.
Location: Bronx
Posted on: November 16, 2023

Job Description:

Sanctuary for Families is New York's leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 11 locations throughout New York City.


The case manager will provide a wide range of case management services, including employment and economic empowerment services to post-shelter participants, promoting economic stability, resume writing and housing permanence; also assists with program activities and workshops.


  • Assesses immediate needs of clients and makes appropriate referrals, including shelter/emergency transfer, and medical treatment
  • Assists clients in obtaining public benefits for which they are eligible (e.g. Medicaid, food stamps, housing and childcare subsidies)
  • Assists clients in obtaining self-sufficiency through appropriate referrals for counseling, financial counseling, ESOL classes, job readiness programs and higher education
  • Refers clients to other appropriate legal and social services both within and outside of Sanctuary
  • Prepares requests for educational and financial assistance grants on behalf of clients
  • Advocates on behalf of clients
  • Conducts outreach and trainings
  • Maintains accurate case records, documents all services provided within Sanctuary's Service Tracking System and prepares statistics for monthly reports
  • Performs administrative support
  • Perform any other department or agency related duties or special projects as directed
  • Maintain a caseload of approximately 25 to 30 families

    • Bachelor's Degree preferred
    • At least one year experience in the social services field, preferably in domestic violence
    • Fluency in both English and Spanish or additional community language strongly preferred
    • Strong verbal/written communication and interpersonal skills
    • Ability to work independently, multitask and prioritize
    • Familiarity to Microsoft Office, including Outlook, Work, and Excel


      • Collaborates with staff across the agency including the Legal Department and the Economic Empowerment Program as needed.
      • Maintains strong linkages with partner agencies

        Budgeted Salary: $45,000 - $46,000

        Work position is hybrid

        Vaccination Policy: Proof of vaccination or proof of first dose with scheduled 2nd dose within 30 days is required.


        • Health, Dental and Vision Insurance
        • Employer-paid life insurance
        • Employer retirement contribution
        • Paid time off
        • Flex spending account
        • Student loan assistance
        • Tuition reimbursement program
        • Gym reimbursement program

          All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristic, marital status or domestic violence victim status, and shall also follow the requirements of the Human Rights Law with regard to non-discrimination on the basis of prior criminal conviction and prior arrest.

          D.E.I Commitment: Diversity, Equity, and Inclusion are core values at Sanctuary for Families that represent our dedication to fostering a safe, respectful, responsive, and fair work environment. We recognize the value diversity holds in embracing all employees, clients, and volunteers regardless of gender, race, ethnicity, national origin, age, sexual orientation, disability, or professional level.Compensation details: 45000-46000 Yearly SalaryPIc27bdb8b15e9-31181-30845012

Keywords: Sanctuary For Families Inc., Mount Vernon , Aftercare Case Manager, Executive , Bronx, New York

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