Front End Manager
Company: Restaurant Depot
Location: Mount Vernon
Posted on: June 18, 2022
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Job Description:
Front End Manager FULL-TIME $17/hr Ensures that product is
properly loaded, rung up and processed accurately and timely as
well as handling customer problems and issues to develop a spirit
of positive customer service. Essential Functions:--- Supervises,
trains, evaluates and works alongside cashiers, front-end loaders,
checkers and U-boat retrieval--- Ensures safe operating procedures
are followed.--- Makes recommendations for hiring, firing and
promoting of employees.--- Prevents long lines and delayed customer
checkouts by anticipates busy times of each day, week and/or season
and developing weekly schedules for cashiers and loaders including
lunches and breaks.--- A s part of loss prevention, ensures all
employees at registers are performing cart to cart transfers when
processing sales.--- Secures front end by making sure the loaders
and cashiers do not exchange information on counts from the
receipt.--- Ensures that loaders are loading wagons and assisting
customers to the parking lot.---Monitors loaders to make sure that
they load all product and check any open boxes to ensure
integrity/security of product being entered.--- Ensures loaders are
loading and conducting piece counts and calling off to
supervisors.--- Ensures that the front end has proper staffing and
operating equipment to allow quick and accurate checkout. Including
scanners and registers.--- Ensures that cashiers are checking big
boxes to ensure the integrity of the ring-up.--- Ensures Front End
Supervisors are checking all wagons at point of exit for proper
date, name on top of receipt, number of receipt total of last
receipt, and matches total on yellow paid receipt.--- Reviews
cashier and loader errors and documents in log, for them to
sign.--- Handles adjustments, returns, over rings, voids, etc. so
as to maintain a smooth flow of customers.--- Keeps logs of items
not properly labeled to make sure they are corrected on floor.---
Monitors cashiers to make sure they are following through on their
job responsibilities concerning loading of goods onto wagons,
checking of receipts and counts, as well as ringing/scanning of
product. --- Assures that customer problems are handled quickly so
as not to allow the cashier or loader to have words with the
customer.--- Maintains dialogue with customers to get feedback on
items not found, and quality of service on the floor.--- Maintains
a New Item Request log which is reviewed weekly with the Branch
Manager.--- Ensures that customers have adequate supply of wagons
that are working and roll easy.--- Makes sure that employees in
front end are properly dressed and wearing their name tags.---
Assigns employees in slow periods to do other work, such as return
or processing of damages, sweeping and cleaning of F/E and parking
lot area.--- Ensures all supervisors are completing a minimum of 5
test checks per day they work.--- Maintains integrity of F/E
displays and stocking areas.--- Ensure registers are stocked with
the Rate Us Cards, flyers, hot sheets, store maps, etc. JFK-04
WS-04 WS-LC Schedule Shift start: 9:00 AM Shift length: 10 hours 5
days/week, must be available any day Benefits
Keywords: Restaurant Depot, Mount Vernon , Front End Manager, Executive , Mount Vernon, New York
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